Technical Program Manager | Cloud & DevOps Enablement
AWS • Docker • Nginx • Bitbucket Pipelines • PostgreSQL
Specializing in enterprise software delivery across healthcare, SaaS, and startup ecosystems. Proven leader of cross-functional engineering teams driving Agile execution, containerization, and automated release governance to bridge business vision with technical reality.
Key Achievements
Measurable impact across automation, scalability, and long-term delivery ownership.
DevOps Transformation
Transitioned manual AWS releases to containerized CI/CD pipelines at Telepresenz, dropping deployment cycles from hours to minutes with automated rollbacks.
Built From Scratch
Engineered Thyrocare's core patient management, online booking, and MIS platforms supporting thousands of daily diagnostic transactions nationwide.
Full-Stack Startup Delivery
Co-founded Dhobistation and built its entire multi-tier IT ecosystem (web portal, APIs, MIS, billing operations) within a lean, zero-budget environment.
End-to-End Leadership
Consistently retained in senior delivery and technical leadership roles across 4 organizations, driving enterprise programs with minimal oversight.
Core Competencies
Balanced blend of engineering governance, infrastructure architecture, and stakeholder leadership.
Program Delivery
- • Program & Project Management
- • Agile/Scrum Frameworks & SDLC
- • Sprint Planning & Backlog Prioritization
- • Release Governance & Runbooks
- • Cross-team Dependency Mapping
Cloud & Architecture
- • AWS (EC2, IAM, S3, RDS, Lambda)
- • Docker & Nginx Containerization
- • CI/CD (Bitbucket Pipelines with Gated Approvals)
- • PostgreSQL & Database Architecture
- • REST API Integration & Linux (Ubuntu)
Delivery Leadership
- • Cross-functional Leadership (15+ Engineers)
- • Business & C-Level Stakeholder Management
- • Proactive Risk Mitigation & Change Management
- • Vendor Oversight & Strategic Sourcing
- • Operational Documentation & Handoffs
Professional Experience
Demonstrated track record of technical oversight, platform modernization, and software delivery.
Technical Program Manager
Jan 2021 – Mar 2026 | BengaluruTelepresenz Smart Operations
- Owned end-to-end technical program delivery for B2B SaaS platform, leading 15+ engineers across product, QA, and operations while coordinating release plans, dependencies, and risk mitigation across multiple workstreams to ensure timely and quality product launches.
- Drove a DevOps transformation by migrating manual AWS instance-based releases to Docker and Nginx containers, reducing deployment time from hours to minutes and standardizing environments across development, QA, and production.
- Initiated and owned CI/CD automation in Bitbucket Pipelines with gated production approvals, establishing a controlled release process and reducing manual intervention in deployments.
- Led Agile delivery across distributed engineering teams, managing sprint planning, backlog prioritization, release tracking, and stakeholder updates in JIRA.
- Authored release notes, runbooks, and operational documentation as primary liaison between engineering and business stakeholders, ensuring alignment on launches and facilitating smooth handoffs.
- Delivered a face recognition and PPE compliance detection feature for Tata Power's Suraksha Kavach app by integrating Telepresenz REST APIs with Ultralytics object detection for real-time safety checks in the field.
Lead Consultant
May 2019 – Dec 2019 | BengaluruITC Infotech
- Delivered frontend enhancements and reusable UI components for client-facing enterprise applications, ensuring timely project completion.
Co-Founder / Technical Lead
Mar 2015 – Oct 2018 | MumbaiDhobistation Laundry Services
- Designed and delivered IT ecosystem, including staff portal, customer web app, backend APIs, and MIS reporting systems to enhance operational support and reporting accuracy.
- Engineered end-to-end business process automation for order booking, operations tracking, billing, and management reporting, improving process control across the business.
- Managed IT infrastructure and vendor relationships while leading a small team and overseeing HR operations to ensure seamless company functions.
IT Manager / Technical Lead
Feb 2006 – Feb 2015 | MumbaiThyrocare Technologies
- Built and scaled corporate website, online test-booking platform, and patient sample management system, supporting thousands of daily diagnostic transactions.
- Led development of a Lead Management System and MIS portals, giving senior management real-time visibility into operational and commercial performance.
- Delivered integrated platform ecosystem with online payments, automated SMS/email notifications, and role-based access for customers, doctors, franchisees, and internal teams, enhancing user experience and operational workflow.
- Oversaw the full delivery lifecycle: UI/UX design, frontend, backend, database architecture, and production deployments.
Education
B.E. (Information Technology)
Bannari Amman Institute of Technology, Bharathiar University
Jun 2000 – Apr 2004 | Erode, Tamil Nadu
Certifications
Professional Scrum Master I (PSM I)
Status: In ProgressLanguages
Get in Touch
Open to technical leadership, program management, and cloud enablement discussions.